Case Studies

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Law Firm Owner Reduces Direct Report Load By 40%

Within weeks, Brilliance Mining™ clarified a key leadership role and made onboarding a new sales manager fast and effective. The owner’s direct reports dropped by 40%, team alignment snapped into place across the sales group, and the firm finally had the capacity it needed to grow.

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In just 4 hours of Brilliance Mining™, we captured a task from a  senior medical executive—previously known only to him—and turned it into a clear, repeatable process. This instantly removed a major bottleneck and freed up 4 hours per week, which added up to a surprising 25 workdays per year. This gave the team the ability to without waiting on him - and allowing him to refocus on more strategic work.

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ELearning and Manual for Software as a Medical Device

A Fortune 500 medical device company hired Brilliance Mining to capture essential expertise from multiple specialists and build an accurate, easy-to-use training system for a new software-as-a-medical-device. The result: clear eLearning modules and a comprehensive manual technicians could rely on — supporting the FDA approval process and ensuring safe, confident use.

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ELearning and Manual for Software as a Medical Device

A Fortune 500 medical device company hired Brilliance Mining to capture essential expertise from multiple specialists and build an accurate, easy-to-use training system for a new software-as-a-medical-device. The result: clear eLearning modules and a comprehensive manual technicians could rely on — supporting the FDA approval process and ensuring safe, confident use.

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Staffing Firm Cuts Owner Dependence Dramatically

For 12 years, the founder of a multi-location staffing firm tried to teach his team his five-dimensional “secret sauce” for matching candidates. But many parts of his method were instinctive, so the team could never quite piece it together. That left him as the bottleneck for high-value clients, complex placements, and recruiter training.

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Software Founder Breaks Free and Pivots to SaaS

By making the founder’s expertise clear and shareable, Brilliance Mining™ eased daily bottlenecks and opened the path for a major shift: moving the company from custom software to a scalable Software as a Service (SaaS) product.

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